Privacy Policy

MacKichan Software, Inc. is committed to protecting your privacy in our interactions. Our Privacy Policy conforms to the Better Business Bureau / BBBonline "Code of Online Business Practices" as well as the Direct Marketing Association's "Privacy Promise".

Data Collection. We take appropriate steps to protect your privacy. We also take reasonable security measures to protect your personal information in storage. For example, if you supply us with your credit card information to make an online purchase, we encrypt the card number. Additionally, access to personally identifiable information is limited to individuals needing such access to perform their job function.
 
We use DeepMetrix LiveStats software on our website to collect information such as your IP address to identify you as a visitor. This is aggregated and used for internal review and improvement of our website; it is not shared with other organizations for commercial purposes. We use cookies to store the serial number(s) of the software product(s) you have licensed. Our software and website both recognize such cookies; neither can read other vendors' cookies.
 
We cannot collect your email address when you visit our website. We request your email address when you (1) request a download such as a trial version or a white paper, (2) purchase a software license, or (3) contribute to one of our user forums. We also collect other (particularly market research) information that you volunteer during download, registration, or purchase. This too is withheld from third parties.

 

Contact Information. You will receive a call from us only (1) in the event of problems fulfilling your order, (2) in response to a technical support call, or (3) for infrequent market research.
 
You will receive email from us (1) to deliver your serial number if you have disabled cookies, (2) to remind you that trial software is about to expire, and (3) when you have requested our newsletter. If you wish to unsubscribe from the newsletter, follow the instructions at the end of every issue.
 
If you have provided your postal address, you may receive periodic surface mail with information on new products and services or upcoming events concerning our software products. Please contact us to correct or remove from our records any personal information which concerns you.
Advertisements and Ad Servers. We do not show advertisements nor do we partner with or have special relationships with any ad server companies.
Security. We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.
Changes. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the opportunity not to participate in these new uses. If you are concerned about how your information is used, we recommend that you bookmark this page and return periodically for new information.
Forums. You should be aware that all information posted to a MacKichan Software Web forum is public.
Children Under 13. The content on our site is related to engineering, education, and mathematics. Compliant with COPPA, we do not ask the age of our visitors and customers.
Third-Party Sites. We provide links to other websites. Since we do not control them, we encourage you to review the privacy policies posted on these sites.
Questions. If at any time you have questions or concerns regarding our privacy policy, please email us at once via info@mackichan.com


MacKichan Software, Inc. 19307 8th Avenue, Suite C Poulsbo, WA 98370-7370
Phone: 360-394-6033 Toll-free: 877-724-9673 Fax: 360-394-6039

Please email comments and suggestions regarding this site to webmaster@mackichan.com.
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