Document 557

Files accessed with File/Open Location are not found

Version: 3.5x, 4.x, 5.x - Scientific WorkPlace, Scientific Word, & Scientific Notebook

Problem

Attempts to access online .rap files with the Open Location command on the File menu are unsuccessful. The browser returns a File Not Found message.

Solution

Delete the temporary Internet files on your computer, then try to access the files again. If you're using Internet Explorer, follow these instructions to delete the files:

  1. Open Internet Explorer.
  2. From the Tools menu, choose Internet Options.
  3. In the Temporary Internet Files section of the General tab sheet, choose Delete Files.
  4. Choose OK to delete the files, and choose OK again to return to Internet Explorer.

Last revised 01/20/06

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