Technical support

Find quick answers to your technical questions:

  • Go to the knowledgebase of technical information about our products.

  • Join or review our User Forums and Mailing Lists.

    These Forums and Mailing lists provide answers to many frequently asked questions.

  • Search this site.

  • Send a request for help to our Technical Support staff, or contact Technical Support by phone or email Monday–Friday between 8 AM and 5 PM Pacific Time.

When you contact us, please provide this information:

  • Your product serial number

  • The version number of your Operating System and the version number of the MacKichan Software product that you're using

  • The type of hardware you're using, including network hardware

  • A description of what happened when the problem occurred

  • The exact wording of any messages that appeared on your computer screen

Contact information:

Email: support@mackichan.com

Phone (U.S. & Canada):

1-360-394-6033

1-877-724-9673

Fax: 1-360-394-6039

Revised 06/26/02

The information in this frame was created with Scientific WorkPlace.